Optimization of Software Reinstallation in Academic Computer Labs of a Higher Education Institution through Automated Cloning

Abstract

In a constantly evolving educational environment, the Information Technology (IT) area has become a strategic component. The growing importance of providing robust technological support to students, particularly in the use of computers in laboratories, underscores the need for efficient equipment management. However, in this dynamic context, effectively managing each device becomes increasingly challenging. This study aims to demonstrate the optimization of the software reinstallation process in the computer labs of a higher education institution by implementing an automated cloning solution. The study focuses on the application of FOG, an open-source tool for operating system cloning, combined with Dell Command Configure Wizard, Faronics Deep Freeze Cloud, or PSEXEC. These tools enable the near-complete automation of software reinstallation and configuration on devices, ensuring efficient management and uninterrupted service. The methodology involves the combined use of these tools, allowing the reinstallation of all computers in the lab by creating an image of a preconfigured computer (host image), which is then deployed to client host devices. This process is carried out without service interruptions, as the automated process is executed outside the operational hours of the equipment. As a result, notable time and cost savings are observed, leading to a significant improvement in the performance of the laboratory equipment and providing a better user experience for end-users.